Heavy snow paralyzes Istanbul airports and national carrier Turkish Airlines canceled more than 650 flights. Turkish Airlines is a member of Star Alliance.
It appears this usually great airline is clearly not equipped to handle an emergency situation.
Migliaia di passeggeri bloccati si sentono di nuovo lasciati soli dalla Turkish Airlines.
The award winning 4-star airline with a mostly great reputation seems to be failing again. This time due to bad weather and snow storms in Istanbul
Domenica sono stati cancellati centinaia di voli, ma la Turkish Airlines continuava a vendere i biglietti sui voli cancellati.
I passeggeri frustrati non sono stati in grado di contattare nessuno della compagnia aerea per trovare una soluzione per il loro stato bloccato.
Ecco alcune delle domande e dei commenti pubblicati su Twitter:
@TurkishAirlines- If you’ve had flights fly out today to Istanbul why haven’t you rebooked me? My flight was on 7/1/17 which got canceled.
@TurkishAirlines- Wish you the best. I talked to the hotel here and they said passengers are finding their own way home since TA is not doing anything.
@TurkishAirlines- It is being told that Turkish Airlines does not have a pilot to fly TK 720 today.
@TurkishAirlines flight tk1857 to Madrid tomorrow was canceled. still no new flight. How to proceed?
